Hi,
Thank you for responding. How do you set-up action rules?
We like working on tickets from top to bottom. We have some tickets are new jobs whilst others are recurring jobs that repeat each month. We normally work on the jobs that are due today but sometimes clients update the monthly tickets. This means that we always have to scroll up and down the list, checking for updated tickets. It would be easier for us if, when a ticket is updated, the 'Due Date' is changed to today's date.
Kind regards
James