Something is clearly not right if the component status icon is displaying warning or critical when the thresholds are not currently exceeded. Is it possible that you've configured sustained status conditions for that component? The only thing I can think of that would explain the behavior you're describing is if the component status was not being calculated based on a single poll, but instead was being calculated based on "X out of Y polls" with some crazy numbers like 2 out of 100 polls. This means the component would go into a warning or critical state if any two polls out of 100 (sliding window) were above the threshold. I would recommend removing the warning and critical thresholds entirely for this component (leave them blank/empty) save your changes, and force a poll to see if that changes the state of that component.
