Hello guys,

I'm having some questions about templates.

First of all, when I have a look in the component in the application details, I could see that there's a field called Response time. I would like to know what is it, and why I'm getting the return in blank.

Components

COMPONENT NAME	STATISTIC	MESSAGE	RESPONSE TIME			PORT
Image may be NSFW. Clik here to view.Linux/Unix Script Monitor			N/A			N/A

Second,  I would like to know is why is so slow between the time that I apply a template to a host and the time to get the data. For example, If I apply a template to a node right now, I will need to wait a long time (more than 10 hours) to get a result from data collected by template. While it doesn't happens, I got the status as unknow and Initial pool in progress. I've tried to hit the Pool Now button, but it seems doesn't have effect. Bellow, I'm posting a screen to make it more clear:

Server Status:

Image may be NSFW. Clik here to view.

Server status is Up

COMPONENT NAME	COMPONENT TYPE	COMPONENT STATUS
Image may be NSFW. Clik here to view.Linux/Unix Script Monitor	Linux/Unix Script Monitor	Unknown
Initial poll in progress.
Image may be NSFW. Clik here to view.Linux/Unix Script Monitor	Linux/Unix Script Monitor	Unknown
Initial poll in progress.

OBS: If I reboot the solarwinds server, after the reboot The component status is working. So, I would like to know how I could fix this problem about status unknow without reboot the server.

[]s

Renato